View your store's orders
For: Owner, Store admin, Fundraiser, Store editor, Parents & families
Log in at sportprinters.com. You land on My stores. Click Manage on your store, then Orders to see every order placed on your store.
The order list
- Store Sales lists your store's orders. My Purchases lists orders you placed yourself. A Store Finances tab sits alongside them for roles that can see money.
- Before you have any orders, the page reads "No orders yet — share your store link."
- Click Export CSV to download your orders as a spreadsheet.
No orders yet? Share your store link (see Share your store).
Order details
Click an order number to open the full order. You'll see:
- The order number, date, status and production stage
- Customer, and either Ship to or Local pickup
- Customer note
- Items: each product with its mockup, sizes, art and where it's placed, and add-ons, including each piece's name
- Totals: subtotal, discount, shipping, tax, gift card and total — a Store editor sees what the parent paid here, but not "Store markup" or "Raised for your team," matching the markup rule in Team roles.
Click Print to print the order.
What the statuses mean
- Status: Paid, Fulfilled, Cancelled, Refunded, Partially refunded, or Processing while payment completes.
- Stage (where the order is in production): Awaiting approval, Awaiting payment, Merch pulled, In production, Finished, Shipped or On hold.
Invoices
Parents get an order confirmation email with a Download invoice (PDF) link and a View your order button. If you need a copy yourself, use Print on the order, or ask the parent to forward their invoice link.